Virus & malware removal
Pop-ups, locked browsers and machines that have been odd since that email.
Cyber security
Clean it up. Then make it harder next time.
Virus and malware removal is only half the job. I also set homes and small businesses up so the same problem is less likely to walk back in.
Antivirus
One good product, set up to update.
Safer everyday use
Password managers, two-factor authentication and spotting phishing.
Backups
A backup you have actually tested.
Home office & small business
Staff accounts, router logins and a short list of changes that get used.
Aftercare
If something looks off later, get in touch early.
Get in touch
Call, text, WhatsApp or email. I aim to reply the same day. Happy to talk it through before any work.
Send a photo of the problem. A picture of the machine or the on-screen error is enough — attach it in your email app (this link only starts the message).
Start an email:
Exmoor Computers
Based near Dulverton
On-site or collection